Privacy Policy

Welcome to Mamahauzz. We are committed to protecting your personal privacy and providing a safe, supportive online environment. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register for sessions, book appointments, purchase items from our boutique, or subscribe to our community updates.

Information We Collect

We may collect personal information that you voluntarily provide to us when interacting with our website. This includes:

• Personal Identifiers: Name, email address, phone number, and physical billing/shipping address when you fill out contact forms, sign up for news/updates, or complete a purchase.

• Appointment & Booking Details: Information provided when booking wellness sessions, doula consultations, or pregnancy/postpartum support appointments.

• Transaction & Payment Data: Payment details (credit card information, billing address) processed securely through third-party payment gateways when buying products from our boutique. We do not directly store full payment card details on our servers.

• Automated Technical Data: Standard browser data, IP address, device type, operating system, and browsing activity collected automatically via cookies and analytics software to optimize user experience.

How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To manage appointment bookings, deliver support services, process orders, and ship boutique items.

• Communication: To send appointment confirmations, administrative notices, customer support responses, and updates regarding your orders.

• Marketing & Community Updates: With your consent, to send newsletter updates, educational resources, and promotional announcements (you may unsubscribe at any time).

• Website Improvement: To analyze usage trends, enhance site performance, and ensure our content remains tailored to parents’ needs.

Cookies and Tracking Technologies

Mamahauzz uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and remember shopping cart items. You can manage or disable cookies through your web browser settings; however, doing so may affect certain website features.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted third-party service providers who assist us in operating our website, managing payment processing, fulfilling orders, or conducting business analysis, subject to strict confidentiality agreements.

We may also disclose your information if required to do so by law or in good faith to defend legal rights or protect user safety.

Data Security

We implement reasonable technical, administrative, and physical security measures to safeguard your personal data. However, please note that no transmission over the internet or electronic storage system is 100% secure.

Health & Wellness Information Disclaimer

Any health, wellness, or pregnancy information shared through our forms or consultations is used strictly to tailor our support services. It is kept confidential in accordance with standard privacy practices.

Your Rights & Choices

Depending on your jurisdiction, you have the right to:

• Access, correct, or request deletion of your personal data.

• Opt out of receiving marketing or newsletter emails via the “unsubscribe” link provided in our communications.

• Restrict or object to certain data processing activities.

Third-Party Links

Our website may contain links to third-party platforms or social media networks. We are not responsible for the privacy practices or content of external sites.

Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page with an updated effective date.